Service Area and Online Options
Please note effective Oct 9, 2012, we will unfortunately no longer be able to provide service to youth outside of Canada. If you are visiting from outside the Canada, please check out Unsuicide for a list of online options for help around the world.
Here are a list of alternate resources:
- Abuse & Assault
- Activism, Awareness & Action
- Counseling & Supports
- Disordered Eating
- Drugs, Alcohol & Addictions
- Education & Schools
- Employment & Unemployment
- First Nations Services
- General Health Issues
- Grief & Loss
- Immigrant & Multicultural Services
- Learning Disabilities
- LGBTQ Services
- Life skills
- Mental Health
- Neighbourhood Houses
- Random Stuff We Like
- Safe Houses & Shelters
- Sex & Sexual Health
- Sexual Exploitation
- Suicide Prevention & Information
- Youth Clinics
- Youth in Care
RAINN, the Rape, Abuse & Incest National Network, is an American national anti-sexual assault organization, that operates a variety of National Sexual Assault Hotlines, on the phone and by online chat.
RAINN’s services include:
- National Sexual Assault Hotline – 1-800-656-HOPE (in USA) – A national network of member centres providing free, confidential advice, 24/7.
- National Sexual Assault Online Hotline – online.rainn.org – A live, anonymous & confidential online hotline, answered by trained volunteers. (learn more)
- Information on sexual assault, and what can be done about it
- A directory of national and international resources – A listing of rape crisis centres for the whole world, as well as crisis centres and crisis counselling for the US.
Main Phone: 604-988-5281 For Youth: 1-888-988-5281, local 204 or text 778-887-6487
Address: 101 – 255 West 1st Street, North Vancouver BC
Family Services of the North Shore is a community organization that is dedicated to providing education, support and counselling to heal and connect the community. They offer a broad range of services to children, youth, adults, couples and families from diverse backgrounds, which are offered either at no fee, or on a sliding scale to clients living or working on the North Shore.
- Child & adolescent sexual abuse counselling
- Stopping the Violence, a counselling program for adult female survivors of abuse
- Youth Intake Text Service, where youth can text to directly access a counselor. While not a crisis line, they can offer short-term support and help connect youth to in-person counseling or other resources.
- General clinical counselling is available for children, youth, adults, couples and families
- Jessie’s Legacy Eating Disorders Prevention Program provides education, resources and support for BC youth, familes, educators and professionals
- Several family support programs
Address: Suite 300, 853 Richards Street (City Centre skytrain)
Gordon House Youth S.E.A.R.Ch. (GHYS), stands for Youth Seeking Employment and Resources for Change. They run several different long-term employability programs for youth (15-30). Call or drop by to set up an appointment with their staff to see if there’s a program that’s right for you.
Currently, some of their active programs are:
- Skills Link – a 16-week for unemployed youth who are not currently receiving employment insurance benefits
- Community Assistance Program – a 52-week program for youth who receive income assistance
Address: 15 Victoria Drive, Vancouver BC
Youth Spot Employment Centre is designed to help youth at-risk between the ages 15-30 obtain sustainable employment. Their client-centred approach emphasizes the provision of support, education and resources within their drop-in centre in East Vancouver and through 1-on-1 employment assistance.
Monday to Friday, 9am to 5pm
- A drop-in resource room with access to computers, internet, fax, phones, job postings and a generally chill space
- Case Managers, who can meet 1-on-1 with you to help identify the barriers that are keeping you from employment and help plan a way to overcome those barriers and develop.
- Access to employability programs
- Workshops, around subjects like resume or interview prepping, work safety, etc.
Youth Spot is an off-shoot of the Frog Hollow Neighbourhood House.
The G.N.E. Toolbox is a hub to find information, agencies and services to help youth become independent adults. Set up by the GNE Alternative School, it features a pile of documents and links themed around:
- Substance use (including setting up a self-treatment)
- Employment resources
- Tips for finding and maintaining a place of your own
- Different sports and activities to unwind, including ways to access them in the East Vancouver area
Phone: 604-875-2022 Toll-free: 1-888-300-3088 local 2022
Address: BC Women’s Hospital, Vancouver BC
CARE stands for Comprehensive Abortion and Reproductive Education, and is a service run out of the BC Women’s Hospital. They offer an array of caring, professional and confidential services around abortion & reproductive education including:
- Counselling services, both for emotional support and information around pregnancy options, including abortion and birth control
- The Pregnancy Options Line, an information and referral service to help women make informed choices around pregnancy: 604-875-3163 or (toll-free) 1-888-875-3163.
- Medical services, including abortion, tubal ligation and birth control.
Phone hours are Monday to Friday, 7:30 a.m. to 4:00 p.m.
Here to Help is a collaboration of seven mental health and addictions nonprofit organizations. It is a web site with up-to-date information, publications and stories on mental health and substance use, as well as resources like life skills and other coping-related “toolkits”, plus a discussion forum where you can connect with others.
Very nearly wherever you are in the world, there is likely agency that answers a 24/7 hotline, offering free health advice or consultation. In Canada, this line is answered by registered nurses, though depending on where you are your mileage may vary. Here are as many as we could find:
- AB – Health Link – 1-866-408-LINK
- BC – Healthlink – 811
- MB – Health Links Manitoba – 1-888-315-9257
- NB – Tele-Care/Télé-Soins – 811
- NL – Healthline - 1-888-709-2929
- NT/NU – Health Line – 1-888-255-1010
- NS – Healthlink – 811
- ON – Telehealth Ontario – 1-866-797-0000
- QC – Info-Santé – 811
- SK – Healthline – 1-888-800-0002
- YT – Healthline – 811
- Healthdirect Australia – 1800 022 222
- NHS Direct – 0845 4647
- Probably best would be to call 1-800-273-TALK. This will give you the closest crisis centre, who should be able to tell you if there is a local or state-wide hotline.