Privacy & Legal

Youth in BC volunteers are trained in active listening skills, support and crisis intervention by professional staff members of the Crisis Intervention and Suicide Prevention Centre of BC. Youth in BC volunteers are not licensed professionals; therefore are not trained to give advice. As such, we may encourage you to consult with an appropriate professional about your problems and concerns.

The Youth in BC online chat is designed for private communication between you and a Youth in BC volunteer. To ensure you receive the best quality of support, supervisors will occasionally monitor chat sessions and chat logs. If we are concerned that you or someone else is in immediate danger, we are required by law to contact the authorities. This may include reporting pertinent identifying information to appropriate agencies that can intervene on behalf of the person in danger.

Youth In BC values and respects user?s rights to confidentiality. Users are not required to provide any personal identifying information while using our services. However, we encourage users to input their age and location to ensure accurate statistical analysis of our user base. Youth In BC uses this statistical information in order to provide effective, ongoing and relevant service to youth in need. Information provided us is used to evaluate and improve our existing services and to design further programs to support youth like yourselves. Also, non-identifying information may be used to research Youth in BC services.

Youth in BC is not responsible for contents of any off-site pages or services provided by other organizations. We do our best to ensure that all links on our site are accurate and working. Please report any broken links or links which may have become inappropriate to the Youth in BC Coordinator at youthinbc@crisiscentre.bc.ca

Thank you!